General Manager
STATUS: Full-Time Employee
LOCATION: on-site, Houston, TX
START DATE: ASAP
About the Company
Inner Me Studios strives to be THE destination for #FunFitness. Our mission is to provide exceptional customer service and value, ensuring our customers feel great about their investment of time, money, and effort. We foster a no-judgment zone where everyone is celebrated and feels perfect just as they are. Our "why" is to sculpt opportunities for people to explore the best version of their Inner Desires Unapologetically.
Our core customer values are: Customer Service, Value, Fun Fitness, Non-Judgment
Our internal core values are: Work Ethic, Initiative, Teamwork, Sales, Personal and Professional Growth
Inner Me Studios is known for its unique approach to fitness (you can research our reviews to learn more!). We are seeking a dynamic and experienced Sales Manager to join our team and drive growth.
You're Perfect for Inner Me if you possess the following...
- Minimum 5+ years of proven sales experience with a track record of exceeding targets.
Demonstrated ability to aggressively pursue and achieve sales goals. - Proven success in developing and implementing creative sales strategies.
- Experience leading and managing a team.
- Comfort and confidence in utilizing outbound sales strategies.
- Willingness and ability to actively recruit new members.
- Enthusiasm for forming and cultivating community relationships and strategic partnerships.
- Strong self-starter with excellent self-motivation and a proactive approach.
- Experience managing a team and sales.
- Customer-focused with a hospitality-oriented mindset.
- Strong problem-solving and decision-making skills.Ability to work in a fast-paced environment.
- Proficiency in CRM, scheduling software, and marketing automation tools.
- Strong problem-solving and decision-making skills.
- Ability to work in a fast-paced environment.
- Experience in the boutique fitness, weight loss industry, medical/wellness spas, specialty gyms/high-end wellness clubs, or country club industries.
Key Accountabilities
Sales Generation & Management:
Generate leads and convert them into customers.
Negotiate contracts and sales deals.
Achieve and surpass monthly and annual sales goals for memberships and classes.
Develop and implement creative sales strategies to attract new members and retain existing ones.
Maintain and grow customer relationships.
Identify growth opportunities.
Conduct market research and competitor analysis.
Network and build relationships with potential customers and partners.
Team Leadership & Development:
Lead, mentor, and motivate 6-9 front desk staff to achieve individual and team sales targets.
Oversee and provide guidance to approximately 40 instructors.
Reinforce company culture.
"Audition, recruit, hire, fire, onboard and offboard staff". (Front Desk, Fitness Instructors, Party Instructors, Subs)
Train and develop employees (Front Desk, Marketing Professionals, Instructors).
Manage employee performance and provide feedback routinely.
Maintain a positive and productive work environment.
Manage staff scheduling and uniforms.
Marketing & Events:
Maintain the marketing calendar and coordinate studio events for new and existing customers.
Partnerships.
Growth strategies.
Sales Training.
Financial & Performance:
Create and manage budgets.
KPI review weekly, monthly, quarterly, and yearly.
Monitor and analyze key performance indicators (KPIs), including new member acquisition costs, retention rate, average membership value, and membership churn rate.
Our Values
● Dental Insurance
● Employee discount
● Flexible schedule
● Health insurance
● Paid time off
● Vision insurance
Our Benefits
● Complimentary membership for the successful candidate and same for one immediate family member
● Team member discounts for Inner Me products & services
● Ability to develop numerous skill sets while growing in a small business
● Opportunities for growth within the business